Frequently
Asked Questions

Enrolling is simple! Visit the course or category page, select your preferred batch, click "Enroll Now", create your account (or log in), and complete the payment via Razorpay. Your access is activated instantly after payment confirmation.

Yes, you need to create an account first. Registration is free and takes under 2 minutes. You'll need your name, email, phone number, Date of Birth, and your target course (JEE/NEET).

There is no strict age limit. Our courses are designed for students from Class 8 onwards through to working professionals appearing for UPSC or SSC exams.

Every batch includes Live + Recorded video lectures, Daily Practice Papers (DPPs) with video solutions, a chapter-wise test series, All India Mock Tests, PDF notes and formula sheets, and 24×7 doubt resolution support via our Doubt Desk.

Absolutely! All live sessions are recorded and are available within 2–4 hours in your dashboard. You can watch them unlimited times. Some batches may have a time-restricted viewing policy (e.g., 30 days from broadcast).

Duration varies by batch type. Foundation batches run 12–18 months. Dropper batches run 10–12 months. Crash courses are typically 45–90 days.

Yes, 100%. Our entire JEE and NEET curriculum is strictly aligned with the current NTA exam pattern and NCERT syllabus. Our faculty audits the content every year post-notification.

We accept all major UPI apps (PhonePe, GPay, Paytm), Debit Cards, Credit Cards, Net Banking, and EMI options through Razorpay. All payments are 100% secure and encrypted.

We offer a full refund within 7 days of purchase if you are not satisfied for any reason. After the 7-day window, refunds are processed on a case-by-case basis. Contact support@toppershope.com to initiate.

Yes! We run a Scholarship Admission Test regularly — top performers receive up to 90% fee waivers. Check our homepage banner for upcoming test dates and registration links.

We maintain a 98%+ result rate among students who complete at least 80% of the curriculum and appear for our test series. Our top performers have achieved AIR under 100 in JEE Advanced and NEET.

Yes, we publish detailed semester and annual rank lists on our Results page. We believe in radical transparency — no cherry-picking, actual verified outcomes from real students.

Our platform works on any modern web browser (Chrome, Firefox, Safari, Edge) on laptop, tablet, and mobile. We also have Android and iOS apps with offline viewing support.

Yes! The Topper's Hope app is available on the Google Play Store and Apple App Store. It supports offline video downloads, live class notifications, DPP submission, and doubt uploads.

Click "Forgot Password?" on the login page. You'll receive a password reset link on your registered email. If you don't receive it within 5 minutes, check your spam folder or contact support.